HOW IT WORKS
Creating a Bookable Product or Service
Creating a new Bookable Product or Service
- Go to "Dashboard" on the top right. Click on "Booking". Add a New Booking Product."
- Enter a title and description for your product or service, a product or service cover image, and a gallery image.
- This determines how long a booking lasts. The duration can be admin defined (fixed block) or customer defined (they need to input on the front-end). Duration units can be Hours, Minutes, Days or Months.
- Fixed blocks have a set duration that you define. The customer can only choose one block which will last the defined amount of time. For example hair dresser appointment lasts one hour and you can only book one at a time.
- Customer-defined blocks have a set duration, but the customer can choose how many blocks they want. For example, the luxury car is rented out in hourly intervals, and the customer can define how many 1 hour blocks they would like to rent.
- If you set your Booking duration to be customer defined, you can include a minimum and maximum allowed value in the General tab. This allows for a more flexible starting schedule. You can define 30-minute blocks and set the minimum to 2 blocks. Your customers now need to book at least one hour, and can add increments of 30 minutes.
- A booking can be set in blocks using minutes, hours, days, weeks and months. If using hours and minutes, you can specify what time the bookings start.
Calendar display mode
- Select whether to always show the calendar or only when clicked, by default the calendar is set to always show.
- If the Booking duration is set to be Customer defined with a unit of Days, then another option will be shown to enable the calendar range picker. Enabling this allows your customers to select a start date and an end date for their booking within the calendar itself.
- If the booking needs to be reviewed by an Admin before confirmation, tick the Requires confirmation? checkbox. Rather than take payment at checkout, the user inputs details and submits them for approval.
- If the Requires Confirmation checkbox is ticked, only the Check Availability option is shown when checking out. Once the booking is approved, the customer receives another email to then submit payment.
Allowing Booking Cancellation
- You may choose whether you want the user to have the option to cancel their booking. After selecting the option Can be cancelled?, two fields appear that allow you to choose how many Minutes/Hours/Days/Months prior to the start date that customers can cancel a booking.
- Max bookings per block: This setting allows multiple bookings at the same time. With a fixed booking of 1 day and maximum bookings per block set to 2, then each day you can accept two bookings.
- Minimum/Maximum block bookable into the future. If today is March 1 and you set minimum block bookable to 1 month into the future, then the first date a customer could book would be April 1. The same applies to the maximum date bookable.
- Require a buffer period between bookings. Based on the unit of time set for the booking (minutes, hours or days), you can specify a period of time after a bookable slot that is unavailable for anyone else to book. For example, if you sell appointments in 1-hour blocks and wish to have a break of 1 hour between them, you can specify a buffer period.
- If you prefer to add a buffer before and after your appointments, tick the Adjacent Buffering checkbox. This option adds the specified block both before and after each booking. Defining a buffer period of one hour between booking with adjacent buffering will result into 2 hours between bookings.
Costs for Bookable Products
- Costs for specific slots are controlled from the Booking Costs tab.
- The two main costs you can add are Base cost and Block cost. Base cost is applied regardless of a customer’s choices on the booking form. Block cost is the cost per block that was assigned in the General tab. If a customer books multiple blocks, this cost is multiplied by the number of blocks booked.
- Display cost does not affect the actual cost of the product. In the example above, the product page displays 300 on the frontend. The cost is displayed to the user on the frontend. Leave blank to have it calculated for you. If a booking has varying costs, the lowest available cost is shown and is prefixed with the word “From:”